Privacy policy

Privacy Policy

Effective Date: April 2026

This Privacy Policy explains how Yercaud & Co. ("we", "us", or "our") collects, uses, and protects your personal information when you visit yercaudherbals.com or use our services.

1. Information We Collect

We collect the following types of information:

• Name, email address, phone number, and shipping address when you place an order.

• Hair profile data (scalp type, hair concerns, lifestyle habits) when you take our personalised hair quiz.

• Payment information processed securely via third-party payment gateways. We do not store card details.

• Device and browsing data (IP address, browser type, pages visited) via cookies.

2. How We Use Your Information

• To process and fulfil your orders.

• To personalise your hair kit recommendations based on your quiz responses.

• To send order updates, tracking information, and support communications.

• To improve our website and product offerings.

• To send promotional emails only if you have opted in. You may unsubscribe at any time.

3. Quiz Data

When you take our hair quiz, we collect information about your hair type, scalp condition, lifestyle, and related factors. This data is used solely to recommend a personalised kit and improve our recommendation system. We do not sell this data to third parties.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

• Logistics and shipping partners to fulfil your order.

• Payment gateway providers for secure transaction processing.

• Analytics tools to understand website performance (data is anonymised).

5. Cookies

We use cookies to improve your browsing experience. You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Security

We use SSL encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.